Privacy Policy

ChessPuzzles.ai ("we," "us," "our," the "Service") collects and processes your data as described in this Privacy Policy. By accessing or using the Service, you consent to the collection, use, storage, and disclosure of your information as described herein.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE SERVICE.

2.1 Information You Provide

• Email addresses and account credentials
• Chess platform usernames (Chess.com, Lichess, etc.)
• Payment and billing information
• Feedback, communications, and support requests
• Any other information you choose to provide

2.2 Information We Collect Automatically

• Chess games fetched from third-party platforms
• Analysis results, puzzles, and generated content
• Usage data, preferences, and interaction patterns
• Device information (type, OS, browser)
• IP addresses and geolocation data
• Cookies, pixels, and tracking identifiers
• Referral sources and navigation patterns
• Session duration and feature usage

2.3 Information from Third Parties

We may collect information about you from third-party sources, including chess platforms, payment processors, analytics providers, and marketing partners.

We use collected information for any purpose, including but not limited to:

• Providing, operating, and improving the Service
• Processing transactions and managing accounts
• Analyzing usage patterns and generating insights
• Research, development, and machine learning training
• Marketing, advertising, and promotional activities
• Communicating with you about the Service
• Enforcing our terms and policies
• Complying with legal obligations
• Any other business purpose at our discretion

WE MAY SHARE YOUR INFORMATION WITH ANY THIRD PARTY FOR ANY REASON AT OUR SOLE DISCRETION.

Recipients may include:

• Service providers and contractors
• Payment processors and financial institutions
• Analytics and data processing companies
• Advertising networks and marketing partners
• Business partners and affiliates
• Acquirers in connection with business transactions
• Law enforcement and government agencies
• Any other party with or without your consent

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. This may include retention after account termination or cancellation.

Even if you request deletion, we may retain certain data as required by law, for legitimate business purposes (such as fraud prevention, analytics, and legal compliance), or where deletion is technically infeasible. Aggregated or de-identified data may be retained indefinitely.

Users in certain jurisdictions (such as the EU or California) may have additional rights regarding their data under applicable law. Where required by law, we will honor valid requests, though we reserve the right to verify your identity and may retain data to the extent permitted by applicable exceptions.

Depending on your jurisdiction, you may have certain rights regarding your personal data, including rights to access, correct, delete, or port your data, or to opt out of certain processing activities.

To exercise any rights: Contact us through the Service. We will verify your identity before processing requests and respond within the timeframe required by applicable law.

Limitations: We may deny or limit requests where permitted by law, including where:

• We cannot verify your identity
• The request is excessive, repetitive, or manifestly unfounded
• Compliance would adversely affect the rights of others
• Data is required for legal compliance, dispute resolution, or fraud prevention
• Data has been aggregated or de-identified

EXERCISING DELETION RIGHTS MAY RESULT IN LOSS OF ACCESS TO THE SERVICE OR CERTAIN FEATURES. WE WILL NOT PROVIDE REFUNDS IN SUCH CASES.

We use cookies, web beacons, pixels, and similar tracking technologies. By using the Service, you consent to our use of these technologies. We may track you across devices and sessions. Disabling cookies may affect Service functionality.

While we implement reasonable security measures, no system is completely secure. We cannot guarantee the security of your information. You transmit data at your own risk.

WE ARE NOT LIABLE FOR ANY UNAUTHORIZED ACCESS, SECURITY BREACHES, OR DATA LOSS.

Your data may be transferred to and processed in any country. By using the Service, you consent to such transfers regardless of data protection standards in recipient countries.

The Service is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected such data, contact us, but we are not obligated to delete it.

We may update this Privacy Policy at any time without notice. Continued use of the Service after changes constitutes acceptance of the updated policy. It is your responsibility to review this policy periodically.